[DE]CoreyOnline

Hello iOS Tenno, you can access the latest version of the Companion App this way:

• Remove the Warframe Companion App
• Launch the App Store
• Tap "Account" (the circle in the top right of the App Store)
• Tap "Purchased"
• Tap "Not on this iPhone"
• Scroll through your apps until you find "Warframe Companion"
• Download Warframe Companion 

Hi Tenno, we have fixed the missing pre-order / day 1 rewards! 

22 hours ago, [DE]CoreyOnline said:

• As stated in Hotfix #1, players who have not received their iOS Pre-Order/Day 1 Rewards (Bombyx Syandana and 3-Day Affinity Booster) should now have them delivered to their account after downloading this Hotfix and logging in.
• (Hotdrop*) Fixed another login failed issue when using Face ID after Cross Platform Save linking an iOS account to a PC account.

Thank you for the report, Tenno! Our team is aware of the issue and we hope to have this resolved in an upcoming hotfix. 

Thanks for your report, Tenno! Could you confirm this is in reference to touch controls specifically? 
With automated shooting enabled by default, a handful of weapons with timing mechanics cannot be used to their full potential. 

Hello iOS Tenno, you should be able to update the app by following these instructions:

• Launch the App Store
• Tap "Account" (the circle in the top right of the App Store
• Tap "Purchased"
• Scroll through your apps until you find "Warframe Companion"
   

Hey there! Sorry to hear about this.

Could it be that you are trying to be logged in on multiple platforms at the same time? For example, if you have Warframe open on your PC, you cannot also be logged in to Warframe on iOS. The same goes for Xbox, PlayStation, Switch. 

If that is NOT relevant to you, could you send over log files so we can understand what might be happening? First open the options menu, tap the Envelope icon, then choose "SEND ERROR LOGS" -- please send me a direct message on the Forums once you have saved zip files. Thank you! 

Also, could you confirm that you meant the logout is happening every minute only on iOS or is this now happening on PC as well?

Thank you for the video Tenno! We have eyes on this and are working on a fix asap. 

Hi there, thank you for the report! A script fix that gifts an item wouldn't typically remove existing item(s), so this is odd to hear! Could it be that the missing syandana was a TennoGen item or a Platform specific item? 

Could you test that the item is truly missing on all platforms you have setup in your Cross Save account? If it is available on one (or more) but not all platforms, it is likely we're dealing with a Platform specific item. For example, the PlayStation exclusive Obsidian skin can only be used on PlayStation. 

Also be sure to check your full Syandana inventory, not just what is or isn't equipped on the Warframe(s) in question. Thanks!

Tenno, 

We are aware of an issue on iOS where players can access the Shawzin on their Emote wheel but cannot exit out of the Shawzin emote. This will occur regardless of touch controls or gamepad controls.  While we are currently working on a fix, the best way to prevent getting stuck on iOS is to avoid using the Shawzin until an upcoming hotfix addresses the bug. 

Thank you! 

We’ve got a small Hotfix for you today so that we can address our top fix listed below as soon as possible, as well as other important iOS specific fixes!

Top Fix:

• Fixed not receiving rewards after completing the first rotation of an Alchemy mission, as reported here.

iOS Specific Notes:

• As stated in Hotfix #1, players who have not receiv...

Apologies Tenno! We are aware and intend to address in an upcoming hotfix. 

Hi Tenno! We looked into the report and found it is working as intended. We believe it's a UI mixup / confusion: you never need to tap the icons on the far right, you just tap or hold the fourth ability (located on the bottom right of the screen). The ability should function just as it does on PC, only with a virtual button instead of pressing the 4 key. 

Thanks for your report, Tenno. Decorating / customizing is unavailable at this time, but it is a known issue. Cheers! 

Hello! It has been the case since launching Cross Platform Save in Dec 2023 that even when linked or meged, the username you originally used on that platform will still be the username that appears when you play on that platform. For example, if I linked my PS5 account 'coreysonline' to my PC account '[DE[Coreys' , when I play on PS5 it will stay `coreysonline` 

12 hours ago, doubleyouemmaychh said:

Can’t even get past the initial settings screen on the iPad Mini 6. Any thoughts on when this will be resolved? 

Hi Tenno, we've identified issues where the unique aspect ratio of the iPad Mini 6 is causing touch buttons to be inaccessible. We are working to resolve as soon as possible! In the meantime, if you have a bluetooth controller, using gamepad controls is one way to play right now. Apologies Tenno!

Our first Hotfix ever on iOS is here! We’ve got a handful of important fixes that we’ve listed below.

If you have iOS-specific bug reports to share, please do so in the dedicated iOS subforum - thank you!

• Fixed missing and incorrect text in the Launcher pop-up, including missing localized text for multiple languages.
• Fixed errors preventing players from successfully connecting an iOS account for Cross Platform Save.
  • We continue to watch for any other Cross Platform Save related issues that may be occurring when attempting to link an iOS account.
...

Apologies Tenno. We are aware that Nintendo Switch Pro Controller is not functioning on iOS as you would expect. We are investigating. 

3 minutes ago, Tlacuatzin said:

Correct me if I'm wrong, but I think the booster was for the fresh iOS account. When you linked the iOS to the main PC account, the stuff in the iOS account is deleted, so the booster was deleted. The merger was for accounts created before the Cross-save announcement/release date (can't remember). Again, correct me if I'm wrong.

We did state elsewhere that you would be able to access your bonus items after connecting with Cross Platform Save if you chose to do so! So we are investigating why some users aren't getting them. :)
 

On 2024-02-13 at 11:06 AM, [DE]CoreyOnline said:

Pre-Order Bonus & Day 1 Login Reward

• The Bombyx Syandana and a 3-Day Affinity Booster await upon first login!
  • Note: if you decide to incl...

Hey there! The Dreamer's Bond is unrelated to the Day 1 Reward, which we understand is missing for some. We are investigating why that is and will update you when we have a fix! 

We are investigating! To help us out, could you let me know if you completed the Warframe tutorial on iOS and got to your Orbiter before you linked to your Cross Platform Save Account?